Frequently Asked Questions
HOW DO YOU DESCRIBE YOUR STYLE?
We hope that you can tell by our work that we love to capture moments as they unfold. I would describe our work as natural and creative documentary, meaning we like to be unobstrusive but also to use our creativity to create your beautiful wedding film. Every wedding is unique and every couple is different so ultimately each of our films is different to the last, because we want to create YOUR wedding film, UNIQUE to YOU.
DO WE HAVE TO DECIDE ON A PACKAGE RIGHT AWAY?
We know this is a very important decision and with so many to make we understand if you want to book your date and decide on the package later on.
DO WE PICK THE MUSIC OURSELVES?
The music is such a massive part of how we tell your story and we often spend as much time finding the right tracks as we do editing your film. We want to choose something that is unique to the both of you, and that communicates the story of your day.
All of our music is licensed as we feel it’s very important to support the wider creative community, but we’d love to have a chat with you about the sort of stuff you listen to.
WHERE ARE YOU BASED?
We are based in the West of Ireland, but we love to travel – nationally and internationally, where ever your story takes you, we’d love to be there to tell it.
HOW DOES IT WORK IF WE BOOK YOU FOR AN INTERNATIONAL WEDDING?
We usually arrive one to two days before the wedding – this is a great opportunity to meet in person (if we haven’t already) and to scout out the location for the event ahead, we also do that to guarantee we are there and ready. It ca be fun to do an adventure session before the wedding too, this will take away all the pre-wedding nerves(guaranteed).
HOW LONG UNTIL WE SEE OUR WEDDING FILM?
Your wedding film will be ready 12 weeks after your wedding. We know how eager you are to see everything we’ve captured so you will never be waiting any longer than 16 weeks. The editing process takes time to perfect and because each film is hand-crafted to tell your unique story we really don’t like to rush this part.
You’ll receive your film and highlights on an online link, where you can download, share it with friends and family and post online (similar to the ones you’ve seen on our site and Instagram page). A few weeks after that you’ll also get these on a USB drive(depending on the package you have chosen) and one of our Hearts of Gold branded boxes (depending on the package you have chosen).
HOW CAN WE KEEP IN TOUCH WITH YOU?
We generally keep in touch via email, but hopefully we’ll also get the opportunity to catch up over a coffee as well (we love coffee!). If logistics don’t allow for this, then we can chat over the phone and Skype so feel free to text with any questions or queries after you’ve booked.
HOW DO WE GO ABOUT BOOKING?
Once you’ve made the decision to book us, you just need to forward the booking fee. This can be done by Bank Transfer (Ireland) and via Stripe or Transfer Wise(Abroad). We know how busy you are planning your wonderful wedding so we want to save you time, you will receive your own password protected portal with all the information regarding your wedding filmmaking such as; contract, questionnaires, package chosen, invoices etc.